pepitoneworldwide advises and supports management in the achievement of substantial improvements to the performance and productivity of knowledge work and service operations.

We provide clients with deep knowledge and capability for creating market value and operational advantage. We apply this unique capacity in support of the strategic and operational goals of our clients, consistently producing results that exceed “best in class” and provide immediate investment payback.

pepitoneworldwide serves most industries, and regions of the world. Our professional services—advisory, comprehensive improvement, and technology transfer—are customized to meet the precise needs of clients.

Advisory Services
pepitoneworldwide delivers field-proven, research-based guidance that enables management to improve the effectiveness, speed, agility and value of human-dependent operations. The understanding and insight of our counsel enables management to act decisively and seize first-mover advantage on opportunities dependent on human performance. Our work is frequently the basis for dramatic improvements to operations efficiency, organization productivity, and competitive advantage.

Comprehensive Improvement Services
Many clients are looking for more than sound counsel; they want the results that come only from complete solutions. pepitoneworldwide provides comprehensive, objectives-to-success support to meet this client need.

Our comprehensive services may include industry and market audits, situation assessments and analysis, initiative design and development, and implementation services that include custom training and education, managerial system development, and many other forms of support. As well, our consultants routinely work sleeves-rolled-up alongside management and its staff to provide needed leadership, facilitation, and coordination to assure that management initiatives achieve the desired results.

pepitoneworldwide is perhaps best known for our quick response and precise work for clients with problems in their organization-based operations. Equally often we are called upon to audit and assess operations for opportunities to reduce expenses and improve performance or productivity. Since most of our comprehensive improvement initiatives for clients quickly and substantially reduce current expenses and increase revenues, the financial payback on these services is typically measured in weeks, not months or years.

Unsure if your organizational problem can be solved or how to dramatically improve your service operations performance and productivity, then we might suggest a focused Operations Assessment to provide these answers. The client benefits include a detailed projection of the financial opportunity. More

Technology Transfer Services
Today’s post industrial organizations are faced with a continuous flow of improvement opportunities, including many that can be successfully capitalized through the infusion of cutting-edge professional knowledge and methods. As well, because of the complex and emergent nature of organizations, most improvements opportunities require development through recursive initiatives carried out over an extended time period. To meet both of these client needs, pepitoneworldwide will provide management with its own internal consulting capability, either by educating and apprenticing internal candidates, collaborating on projects with internal staff consultants, or by outsourcing this capability with our professional consultants.

As the nature of value creation changes, the knowledge and methods employed by management for its leverage and improvement must also change. As knowledge leaders, pepitoneworldwide is committed to providing educational programs that build practitioner-level mastery in the concepts, methods and tools that will improve the performance and productivity of today’s knowledge and service workforce. We develop customized educational programs to meet client-specific needs. More