pepitoneworldwide is sought after to inform and educate executives on the knowledge and insights we have acquired through our research and consulting work. Like most in-depth knowledge, these insights often run contrary to conventional wisdom and the “fads and fashions” in management. Our message is often provocative and the source of innovation and new opportunity.

In The News
pepitoneworldwide welcomes e-mail contact from working journalists who are seeking comment on issues pertaining to service operations, customer services, productivity improvement, organization management, humaneering, and related topics. Jim Pepitone, our managing director, is often quoted in business, trade, and professional publications. Reporters should email Jim directly at jimpepitone@pepitone.com, providing inquiry specifics (e.g., issue, request, timing). Jim will make every effort to respond personally, though he will refer the question if someone else in the firm is better qualified to address the issue. Contacting Jim by telephone will delay or prevent a response because of his extensive travel and work schedule.

Public Information Releases
Pepitone Worldwide LLC is a private company and accordingly limits the information routinely made available regarding its operations and finances. When information could be of interest to the business public, press releases are prepared and distributed with supporting materials. Our more recent releases will always be available here.

Presentations, Exhibits & Appearances
We invite you to meet Jim Pepitone or our other leaders and consultants at upcoming conferences and exhibitions. We would like to know what you are doing to improve the performance and productivity, and reduce costs, in your service and knowledge-work operations. Let us discuss with you how we can support your work to produce quicker and more substantial results.

Executive Briefings
Join consultants from pepitoneworldwide for an informative and thought provoking half-day executive-level briefing on the potential for all large-scale business operations to improve their performance and productivity, and reduce costs, with humaneering technology. Because these briefings point out major new opportunities for improvement, these sessions provide an energizing foundation for top-level business planning. We customize this briefing for in-house presentation at companies and major conferences. Briefings open to the public are planned to begin in 2005.

Free Live & Recorded Webinars
Soon pepitoneworldwide will be offering a series of free, one-hour educational webinars on the science of organizational operations and humaneering technology. Please bookmark this page and check back for further details.

In Print
Like all professionals, we feel a sense of obligation to write non-commercial articles and papers to inform and educate our clients and the business public on developments and perspectives that offer new potential. Though always a challenge to make time to write, we are pleased to share these published works. More

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