Jim Pepitone or other leaders and consultants from pepitoneworldwide will be speaking, exhibiting, and participating at upcoming professional conferences. We invite you to take advantage of these opportunities to meet with them to discuss your current initiatives to improve your service and knowledge-work operations. These events offer a convenient opportunity for you to get answers to your questions in our areas of expertise and to explore how we can support your work.

Because these events are inevitably hectic affairs, we encourage you to contact us in advance (information@pepitone.com) to schedule a meeting at a time that will be convenient for you. This way our executives can assure you their undivided attention. Of course, there is no expense or other obligation to you. We hope to meet you at these conferences:

• February 5-8, 2004 – Durham, NC – AOM Organization Science Winter Conference
• February 15-19, 2004 – Miami – AOM International Conference on Productivity and Quality Research
• March 19-20, 2004 – Hempstead, NY – AOM Applied Organizational Psychology Conference
• April 25-27, 2004 – Cambridge, MA – INFORMS Conference on OR/MS Practice
• May 5-8, 2004 – St.Andrews, Scotland – European Academy of Management Conference 2004
• June 22-26, 2004 – Redlands, CA – AOM Organizational Behavior Teaching Conference
• July 11-15, 2005 – Honolulu – Triennial Conference on the Conference on the International Federation of Operational Research Societies
• August 6-11, 2004 – New Orleans – AOM Annual Conference
• August 30-September 1, 2004 – St.Andrews, Scotland – British Academy of Management Conference
• November 13-16, 2005 – New Orleans – INFORMS Annual Meeting

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