If organizations are to adapt to changes in their environment and cultivate opportunities as they arise, managers must be continually be on the lookout for practical initiatives that will improve organizational performance and productivity. When problems or solutions appear worthy of corrective action, managers launch improvement efforts, often in the form of specific projects or initiatives for development and implementation.

More and more managers realize the ease with which they can create financial value through organization-based improvements to operational performance. We’re referring to a new breed of organizational initiatives that are designed for today’s knowledge-era workforce.

pepitoneworldwide has learned through years of proprietary research and consulting experience in major companies that the work behavior of knowledge and service workers is influenced much more by their circumstances that by their individual efforts. Circumstances wield this power because of people’s natural inclination to adapt their behavior to the “system” within which they perform.

This adaptation does not have to be a problem. In fact, it can be just as powerful in guiding workers to do what’s necessary for performance. Managers can put this natural behavior to work by designing circumstances (i.e., work systems) that evoke the work performance they want to achieve. By making changes to the current work system, managers can improve worker performance well beyond what’s possible through workforce development.

Furthermore, managers are at their most effective when they focus on designing work systems so that high levels of performance are the natural result, and they are not overly dependent on the efforts of individual performers.

pepitoneworldwide has advanced capability to design work systems so that organizations perform at the level of their greatest potential performance. We can support the work of managers with organization initiatives that change work systems in ways that directly improve operational performance and workforce productivity.

What would it mean to you if your business dramatically improved the value your people create with customers? We can make it happen.

Contact pepitoneworldwide today at information@pepitone.com and tell us how we can support your work.

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