pepitoneworldwide has a unique capability to advise and support corporate leaders in establishing and expanding the competitive advantage of knowledge- and service-based business operations. We have guided clients to substantial increases in competitive position based on their achieving dramatic improvements in field sales and customer service performance, in technical and leadership effectiveness, and in organization-wide productivity. Here are just a few examples:

• A $2 billion industrial distributor increased its productivity (sales per representative) by 28% and reduced the voluntary turnover of sales representatives by 65%.
• A major telecom company reduced the cost of its customer-service call-center operations by 24% and was voted “Best in Customer Service” in a major independent poll.
• A global hospitality company initiative focusing on the human side of managing is credited with increasing customer satisfaction to record levels, improving staff productivity by 18% and reducing voluntary turnover by 42%.

What would it mean to you if your business created an organizational competitive advantage? We can make it happen.

Contact pepitoneworldwide today at information@pepitone.com and tell us how we can support your work.

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